GENERAL INFORMATION

www.makersjournals.com is provided by M. Andersen Social Aps with the registered address:

MAKERS JOURNALS
Refshalevej 163a
1435 Copenhagen K
Denmark
CVR No. 40700226

If you experience any problems with the website or your order placed, please contact us: hello@makersjournals.com

By shopping on this site, you automatically accept the terms and conditions stated below. We kindly ask you to read the terms thoroughly before proceeding with your purchase.

Shipping

All goods are sent from Denmark and can be shipped to several countries in and outside of Europe. Shipping costs will appear from the order confirmation in your basket before you pay.

Please see the section ‘Shipping & Return’ for further information.

Payment

All prices are indicated in DKK & EUR and include a 25% Danish sales tax/VAT.

Payment with credit cards; VISA, MASTERCARD, VISA ELECTRON and MAESTRO. The amount will be drawn from your card of payment when the order is shipped.

Return

If you are not satisfied with your purchase, Makers Journals will accept returns and exchanges within 14 days from the date of reception.

All items must be returned in their original packaging in the same state they were received in. Returns and exchanges are processed at your own risk and expense and is to be handled by you.

If you wish to return your order, please contact us by email with your order number and the reason for returning. Please contact us at hello@makersjournals.com before sending back the item, and we will provide you with directions for return.

Once we have received the return-items and checked that the state of the items lives up to our return requirements, we will credit the amount to the same card used for the purchase. 

Safety

To help ensure that your shopping experience is safe, simple, and secure, we use Secure Socket Layer (SSL) technology. An SSL is a protocol that encrypts your information so that your information is kept secure while being transmitted via the Internet. It is not possible neither for us nor any other unauthorized entity to see or read data, which is exchanged in connection with the purchase.

Notification of defects

We trade in accordance with the guidelines and laws established by the National Consumer Agency of Denmark. Complaints can be made in accordance with the rules established by the Danish Sale of Goods Act. This means that you can make a complaint of defects and faults in the product, which has occurred within 24 months after the purchase. This does, however, not apply to defects, damages or wear caused by misuse, lacking maintenance or ordinary wear and tear. In connection with complaints, defects and faults or non-delivery of goods please contact us at hello@makersjournals.com

If the complaints are entitled, you will get a refund of your shipping costs with in fair limits. When you return the item please inform us about the problem as detailed as possible. Please make sure the item is delivered safe and sound and make sure to get a receipt for the shipping so we can refund the amount.

Colours

Makers Journals cannot guarantee that colors in the website are fully equivalent to the items’ actual colors. This depends partly on the color settings of your computer and monitor.

Customs and sales tax/VAT

If you order from a country, which is a member of the EU you pay Danish VAT but no customs duty in accordance with the rules of free movement of goods. However, if you order from a country outside the EU local taxes and duties may be added, for which we cannot be held responsible, but on the other hand the Danish VAT is deducted. If this is the case the carrier will contact you. Please note that this could involve some delay of the consignment, as the goods are retained by the customs. From this point it is your responsibility to contact the carrier and pay for the added additional costs.

Giveaways on Instagram

Occasionally MAKERS JOURNALS will offer their customers a free giveaway in the form of a product or service. When using Instagram Inc. as the platform for this giveaway, we assert our understanding of Instagram Inc’s contest rules. The content that MAKERS JOURNALS posts when referring to a free giveaway is not sponsored, administered, or associated with Instagram Inc. By entering, every entrant confirms that they are 13+ years old, and they acknowledge the contest begins at the time of the Instagram posted by Makers Journals and ends at a date specified. This date may be subject to change without prior notice. They also release Instagram of any responsibility. Any applicant participating in the giveaway also adhere’s to Instagram Inc’s terms of use.

Pricing policy

Makers Journals reserve the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.

Makers Journals cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.

Disclaimer

Makers Journals cannot be held responsible for items that are sold out at the time of purchase. Typos, changes in delivery from our suppliers and unforeseen delays that Makers Journals cannot control can occur, and we are not to be held accountable for these.